Operations And Customer Support Jobs
Top companies. Open roles. One search.
Refine Results
Select role in Customer Support
Showing 1-33 of 33 results
Customer Success Engineer
FresherJob ID 17542Full-Time·
Bengaluru
Renewals Support Specialist
1-3 YearsJob ID 17520Full-Time·Bengaluru
Customer Support Specialist
FresherJob ID 17513Full-Time·Bengaluru
Customer Service Representativ
FresherJob ID 17472Full-Time·Bengaluru
Customer Service Representativ
FresherJob ID 17468Full-Time·Bengaluru
Customer Service Representativ
FresherJob ID 17464Full-Time·Bengaluru
Customer Support Agent
FresherJob ID 17445Full-Time·Bengaluru
Customer Support Agent
FresherJob ID 17443Full-Time·Bengaluru
Customer Support Agent
FresherJob ID 17438Full-Time·Bengaluru
Analyst - Financial Advisory S
3-6 YearsJob ID 17384Full-Time·Bengaluru
Opportunities to Explore
FresherJob ID 17323Full-Time·Bengaluru
Customer Experience Team Manag
6-10 YearsJob ID 17287Full-Time·Bengaluru
Junior Customer Success Manage
FresherJob ID 17276Full-Time·Bengaluru
Customer Experience Team Manag
1-3 YearsJob ID 17240Full-Time·Bengaluru
Technical Support Engineer
FresherJob ID 17230Full-Time·Bengaluru
Customer Success Manager
3-6 YearsJob ID 17222Full-Time·Bengaluru
Customer Success Manager
FresherJob ID 17196Full-Time·Bengaluru
Director, Service Ops & Desk
6-10 YearsJob ID 17164Full-Time·Pune
Customer Success Manager, Acti
6-10 YearsJob ID 17006Full-Time·Pune
Customer Service Coordinator
FresherJob ID 16866Full-Time·Bengaluru
Support Engineer
3-6 YearsJob ID 16854Full-Time·Bengaluru
Customer Success Manager (Key
3-6 YearsJob ID 16730Full-Time·Bengaluru
Customer Support Manager
6-10 YearsJob ID 16712Full-Time·Bengaluru
Customer Support Associate
1-3 YearsJob ID 16711Full-Time·Bengaluru
Customer Success Engineer II
FresherJob ID 16670Full-Time·Bengaluru
Channel Operations Support Ana
FresherJob ID 16669Full-Time·Bengaluru
Customer Experience Manager
3-6 YearsJob ID 16639Full-Time·Bengaluru
IT Support Specialist
FresherJob ID 16623Full-Time·Kolkata
Customer Care Executive
1-3 YearsJob ID 16485Full-Time·Noida
Customer Care executive
1-3 YearsJob ID 16365Full-Time·Hyderabad
Customer Services Executive
3-6 YearsJob ID 16199Full-Time·Chennai
Customer Services Executive
3-6 YearsJob ID 16198Full-Time·Gurugram
Live market · May 2026
Operations And Customer Support Jobs
24 companies. 3.75Lacs–7.50Lacs typical band. Sales, Customer Experience, and Troubleshooting lead the stack.
Open roles
33
Companies
24
New this week
22
Market pulse
Among listings with pay disclosed (33 roles), the middle half of packages sits near 3.75Lacs–7.50Lacs (annualised). Skills showing up most often: Sales, Customer Experience, Troubleshooting, Empathy And Understanding Customer, and Multi Tasking. 22 roles were posted or refreshed in the last seven days. 24 employers are represented in this snapshot.
Salary (disclosed)
- Low–high
- 3.00Lacs – 21.00Lacs
- Median
- 5.00Lacs
- Middle 50%
- 3.75Lacs – 7.50Lacs
33 listings with pay
Top skills
- Sales — 8 mentions
- Customer Experience — 7 mentions
- Troubleshooting — 6 mentions
- Empathy And Understanding Customer — 4 mentions
- Multi Tasking — 4 mentions
- Clear Communication — 4 mentions
- Active Listening — 4 mentions
- Crm — 4 mentions
Experience mix
- 0–2 years52%
- 2–5 years36%
- 5–10 years12%
India labour market context
India’s hiring mix in 2025 is tilted toward digital roles, global capability centres, and deeper demand in financial services, manufacturing, and technology. Employers are competing harder for scarce skills, so promotion and switch premiums for critical roles often run higher than general annual increments. Flexible and hybrid setups remain part of the offer, alongside cash and long-term incentives for senior hires.
Themes align with recruiter outlooks including Michael Page India Salary Guide 2025.
Market notes
Operations and Customer Support teams across India have 33 open roles from 24 employers right now — IC, mid-level and leadership in one view. Mid-market pay: 3.75Lacs–7.50Lacs annualised where disclosed. Recurring skill asks: Sales, Customer Experience, Troubleshooting, Empathy And Understanding Customer, and Multi Tasking.
Use city and experience filters to narrow the list. Each card links directly to the employer's apply flow.
Top hiring companies in this snapshot: COGNIZANT (3 open); Postman (2 open); Wise Hyderabad India (2 open); Cognizant India (2 open).
Search insights
Showing 33 jobs from 24 companies.
Top hiring cities: Bengaluru, Pune, Kolkata, Noida, Hyderabad, Chennai.
Related searches
Keep exploring the India market
Strengthen your search with salary benchmarks and company research before you apply.
Browse India salary guide
Open salary-by-role and salary-by-city pages to compare compensation before you apply.
CTO salary in Bengaluru
Jump straight to salary research for CTO roles in Bengaluru.
Research hiring companies
See active employers, company context, and who is hiring across the UnoJobs network.
Explore more
Internal links help you move across roles, cities, and salary pages—good for discovery and search engines alike.
Operations and Customer Support jobs by city
Adjacent departments
Frequently Asked Questions
- What Operations and Customer Support roles are available in India?
- UnoJobs lists 33 Operations and Customer Support roles right now across 24 employers in India. The mix includes IC, mid-level and leadership positions.
- What is the salary range for Operations and Customer Support jobs in India?
- Among Operations and Customer Support listings in India that disclose pay on UnoJobs (33 live roles), the middle of the market sits near 5.00Lacs annualised, with the central half of offers between 3.75Lacs–7.50Lacs. Variable pay, allowances and equity sit outside this band — always confirm with the employer before benchmarking.
- Which companies hire for Operations and Customer Support roles in India?
- In this snapshot: COGNIZANT (3 open); Postman (2 open); Wise Hyderabad India (2 open); Cognizant India (2 open). The roster updates as new positions are posted; large employers tend to publish in clusters once a quarter.
- What skills do Operations and Customer Support employers look for?
- Most-mentioned skills across these listings: Sales, Customer Experience, Troubleshooting, Empathy And Understanding Customer, and Multi Tasking. Treat the top three as table-stakes; the rest tend to be company-specific.
About this search
Short guide and common questions for this job search on UnoJobs.
Operations and Customer Support Jobs in India
A Customer Service and Operations Analyst is a vital role within any organization, focusing on enhancing customer experiences while streamlining operational efficiencies. The primary duties of this position include analyzing customer service workflows, managing operational support systems, and ensuring the timely resolution of customer issues.
Customer Service and Operations Analyst Job Description
This role is essential across various sectors, including retail, manufacturing, and technology, where effective customer service and operational management are crucial for business success. Analysts in this position facilitate smooth operations and customer interactions, ensuring that business objectives align with customer satisfaction goals.
Job Responsibilities and Accountability
- Customer Service and Operations Analysts are central to managing and improving the interfaces between customer service and business operations. Key responsibilities include:
- Operational and Customer Service Oversight: Implementing and maintaining procedures that enhance customer service delivery while ensuring operational effectiveness.
- Customer Interaction Analysis: Utilizing data analytics to assess and improve customer interaction points and service delivery models.
- Process Optimization: Streamlining processes for handling customer inquiries, complaints, and feedback to maximize efficiency and customer satisfaction.
- Coordination of Service Teams: Working with customer service teams to optimize support and operational tasks, ensuring timely and accurate service delivery.
- System and Process Upgrades: Regularly evaluating and upgrading customer service and operations systems to drive efficiency and reduce costs.
Essential Skills for Customer Service and Operations Analysts
- Customer Relationship Management: Deep understanding of customer service principles and practices.
- Operational Analysis: Strong capability in analyzing operational workflows and identifying improvement areas.
- Data Analysis and Reporting: Proficiency in using data to drive decisions and improve service delivery.
- Communication: Excellent verbal and written communication skills for effective coordination across teams.
- Project Management: Ability to manage multiple projects focused on enhancing customer service and operational efficiency.
Education Required for a Customer Service and Operations Analyst:
- Bachelor's Degree: Typically in Business Administration, Operations Management, or Communications.
- Specialized Certifications: Relevant courses in customer service management, project management, and Lean Six Sigma.
- Online Learning: Continual education through online platforms focusing on CRM systems and customer service technologies.
- Practical Experience: Internships or entry-level roles in customer service or operations to apply and enhance learned skills.
Career Path and Development in Customer Service and Operations
In the career path of Customer Service and Operations, professionals begin as Customer Service Representatives, gaining firsthand experience with customer support processes and tools. This foundational role is crucial in understanding customer expectations and managing interactions to provide excellent customer experiences.
As they advance, individuals may lead a customer support operations team, focusing on refining the customer journey and enhancing satisfaction scores through strategic use of customer support software. Ultimately, aspiring to become a customer service leader involves overseeing the entire customer service department, developing strategies that meet customer demands, and ensuring the service function delivers exceptional experiences to current customers.
What is the average salary for a Customer Service and Operations Analyst?
Salaries for Customer Service and Operations Analysts in India vary widely based on experience, industry, and region. Typically, early career professionals can expect salaries ranging from ₹3 lakhs to ₹8 lakhs per year, with the potential for significant increases as they take on more complex roles and responsibilities within larger organizations.
Searching for Effective Operations and Customer Support Jobs in India
Unojobs is an AI-driven job platform in India that enhances job searches with features like video resumes and a matching algorithm. It offers streamlined job opportunities in major cities and remote positions, ensuring a personalized and efficient job-hunting experience.
- Operations and Customer Support Jobs in Delhi
- Operations and Customer Support Jobs in Gurgaon
- Operations and Customer Support Jobs in Mumbai
- Operations and Customer Support Jobs in Bengaluru
- Operations and Customer Support Jobs in Hyderabad
- Operations and Customer Support Jobs in Pune
- Operations and Customer Support Jobs in Chandigarh
- Operations and Customer Support Jobs in Chennai
- Operations and Customer Support Jobs in Noida
- Operations and Customer Support Jobs in Kochi
- Operations and Customer Support Jobs in Vadodara
- Operations and Customer Support Jobs in Jaipur
- Operations and Customer Support Jobs in Ahmedebad
- Operations and Customer Support Jobs in Coimbatore
- Operations and Customer Support Jobs in Lucknow
- Operations and Customer Support Jobs in Kolkata
Types of Operations and Customer Support Jobs
Backend Operations
Efficiently manage data processing and support systems to ensure smooth business operations.
Customer Service Agent
Provide exemplary support to customers, resolving queries and enhancing satisfaction.
MIS Reporting Professional
Generate precise management reports to aid strategic decision-making and operational efficiency.
Operations Manager
Oversee all operational activities, ensuring productivity and compliance with company standards.
Team Lead Operations
Lead operational teams, focusing on achieving goals and improving team performance.