Front Office Executive · Noida

Role & responsibilities:

Front Desk Management

• Greet and welcome visitors and guests in a courteous and professional manner.

• Maintain the reception area, ensuring it is clean and well-presented at all times.

• Handle incoming calls, route them to the appropriate departments, and take messages as needed.

Visitor and Guest Coordination

• Maintain a visitor logbook and ensure all visitors are issued visitor passes.

• Coordinate with internal teams for meetings, refreshments, and guest requirements.

• Arrange travel, accommodation, and local transport for guests or company officials, if required.

Administrative Support

• Manage incoming and outgoing mail/courier and maintain proper tracking records.

• Handle front office supplies and ensure timely requisition of consumables.

• Support the HR/Admin team in coordination during events, interviews, or onboarding.

Security & Protocols

• Coordinate with security for visitor verification and employee access.

• Follow standard operating procedures (SOPs) for handling emergencies, fire drills, and safety protocols.

Communication & Coordination

• Send emails, meeting invites, and internal communication when required.

• Liaise with vendors (office boys, pantry, housekeeping) to ensure seamless operations.

Qualifications & Experience

• Graduate in any discipline (Hotel Management / Administration preferred).

• 4 to 8 years of relevant experience in front office, reception, or corporate administration roles.

• Experience in handling senior management visitors and external stakeholders is preferred.
  

Preferred candidate profile

• Excellent verbal and written communication

• Polite, professional, and well-groomed

• Ability to multitask and remain calm under pressure

• Basic knowledge of MS Office (Word, Excel, Outlook)

• Strong interpersonal and coordination skills

• Fluent in English, Hindi, and local language

• Prior experience in a corporate, hospitality, or industrial front office setup