Role &amp; responsibilities

<ul>
<li>The Business Analyst Digital Wallet Onboarding &amp; Servicing plays a critical role in designing, delivering, and optimizing customer onboarding and post-onboarding servicing journeys for a digital wallet platform.</li>
</ul>

<ul>
<li>This role acts as a bridge between business, technology, compliance, operations, and external partners, ensuring that wallet onboarding, KYC, account activation, and servicing features are delivered seamlessly, compliantly, and on time.</li>
</ul>

<ul>
<li>The analyst is responsible for translating business requirements into clear functional stories, tracking delivery via Agile tools, ensuring regulatory adherence (RBI, AML/KYC), and supporting testing, reporting, and continuous improvement of customer experience.</li>
</ul>

Business Analyst

India

Role &amp; responsibilities The Business Analyst Digital Wallet Onboarding &amp; Servicing plays a critical role in designing, delivering, and optimizing customer onboarding and post-onboarding servicing journeys for a digital wallet platform. This role acts as a bridge between business, technology, compliance, operations, and external partners, ensuring that wallet onboarding, KYC, account activation, and servicing features are delivered seamlessly, compliantly, and on time. The analyst is responsible for translating business requirements into clear functional stories, tracking delivery via Agile tools, ensuring regulatory adherence (RBI, AML/KYC), and supporting testing, reporting, and continuous improvement of customer experience.

Business Analyst · Bengaluru

Job highlights

Skillset required

Job Description

Job Description for Business Analyst

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