Sales Executive · Bangalore

Exclusive Jewellers is looking for an enthusiastic Sales Executive to deliver exceptional customer service and drive retail jewellery sales in Bangalore.

Key Responsibilities

• Greet and assist walk-in and online customers to understand their jewellery preferences and requirements.
• Showcase fine jewellery collections, explaining craftsmanship, material authenticity, gemstones, and pricing details.
• Guide customers through their purchasing decisions by offering tailored styling and gift recommendations.
• Build and maintain long-term relationships with clients to foster repeat visits and brand loyalty.
• Handle customer inquiries regarding custom designs, resizing, maintenance, and order tracking.
• Negotiate deals and discounts within approved store pricing and policy guidelines.
• Oversee billing, coordinate secure payment processing, and ensure smooth delivery handoffs.
• Maintain high visual merchandising standards and ensure display counters are organized and secure.
• Conduct routine inventory audits and report any stock discrepancies to management.
• Follow up with prospective customers post-inquiry to assist in closing pending purchases.
• Consistently achieve and exceed monthly and quarterly individual and showroom sales targets.
• Collect customer feedback and share relevant market trends with store leadership.