Customer Support Executive Voi · Hyderabad

Job Title: Customer Support Executive Voice Process

Location: Hafeezpet, Hyderabad

Job Description

Genpact is hiring Customer Support Executives for the Voice Process. We are looking for experienced professionals with excellent communication skills who are passionate about delivering exceptional customer service.

Eligibility

• Any Graduate / Any Post Graduate
• Minimum 1 year to 5 Years of experience in a Voice Process 
• Excellent verbal communication skills in English
• Immediate joiners preferred
• Willing to work in rotational shifts

Roles & Responsibilities

• Handle customer queries through voice and non-voice channels.
• Provide accurate and timely resolutions to customer concerns.
• Maintain high standards of customer service and quality.
• Meet productivity and performance targets.
• Document