Customer Support Executive Int · Hyderabad

We are hiring Customer Support Executives for an International Voice Process with a leading MNC in Hyderabad.

The selected candidates will be responsible for handling international customer interactions, understanding customer concerns, providing appropriate resolutions, and ensuring a positive customer experience.

Key Responsibilities:

• Handle customer queries through international voice calls.

• Understand customer requirements and provide accurate resolutions.

• Maintain high standards of customer service and communication.

• Follow process guidelines, quality standards, and compliance requirements.

• Achieve assigned productivity and quality parameters.

• Maintain accurate customer and call-related information.

Candidate Requirements:

• Minimum 1 year of experience in International Voice Process / International BPO / Customer Support.

• Excellent verbal and written English communication skills.

• 12th Pass or above.

• Comfortable working in rotational shifts.

• Willing to work from office in Hyderabad.

• Immediate joiners are preferred.

Compensation & Benefits:

• Salary up to 5.5 LPA.

• Shift Allowance.

• Food Allowance.

• Two-way Cab Facility.

• Insurance Benefits.

• 5 Days Working.

• Rotational Week-Off.

• Opportunity for career growth.

Preferred Candidate Profile:
Candidates with experience in International Voice Process, Customer Support, Customer Service, US/UK/Australian Process, International BPO, Voice Process, Call Centre, or Customer Care are preferred.

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