Development & Learning Manager · Mumbai

Roles & Responsibilities

• Conduct talent and capability needs analysis aligned to business priorities; identify critical skill gaps and design AI‑powered, talent‑first development strategies and interventions.

• Introduce innovative, AI‑centric approaches into talent solutions as business priorities evolve.

• Establish project foundations by defining processes, governance, team structures, and agile ways of working; manage workplans, mitigate risks, and drive seamless delivery.

• Lead and mentor multidisciplinary teams of learning designers, media designers, technical developers, data modelers, as needed, across locations to create high‑impact, talent‑focused, digitally enhanced workforce solutions.

• Manage external partners within the talent ecosystem to support capability-building initiatives when required.

• Own budget, scope, timeline, product quality, and delivery efforts for AI‑powered capability development solutions across multiple programs, ensuring alignment with internal and client stakeholders.

• Track project performance and deliver clear reporting to stakeholders through multiple forums.

• Demonstrate agility by continuously adapting talent solutions to changing business and workforce needs.

• Contribute to organizational and practice-wide priorities including innovation, thought leadership, and asset development.

• Support business development by shaping proposals, identifying new opportunities, and cultivating strong client relationships.

Desired Experience

• Strong knowledge of performance‑based talent models, workforce behavior science, and modern capability development principles.

• Deep awareness of emerging and disruptive technologies shaping industries and their talent implications.

• Proven project management capabilities to manage multiple priorities while delivering high‑quality outcomes.

• Strong analytical skills with the ability to interpret and present data for strategic decisions.

• Ability to operate effectively in an agile, evolving, and sometimes ambiguous environment.

• Strong expertise in evaluating talent development materials, proposals, budgets, effort, and resource needs.

• Ability to build strong stakeholder relationships at all levels.

• Experience using rapid digital content tools and workforce enablement platforms (LMS/LXP), though now positioned within AI‑powered talent ecosystems.

• Structured problem‑solving, strong business acumen, and a holistic enterprise perspective.

• Excellent communication skills—visual, verbal, and written.

• Strong interpersonal, coaching, and people leadership skills.

• High cultural agility and global mindset.

• Strong program and team management capabilities.