Workforce Management Senior Ma · Hyderabad

Wise is a global technology company, building the best way to move and manage the world’s money.

• Lead the tactical execution of Workforce Management.
• Integrate schedule optimization and real-time operational control.
• Ensure compliance with capacity strategies and scheduling.
• Manage a team of WFM specialists and analysts.
• Develop and implement incident response strategies.
• Collaborate with cross-functional teams to enhance workforce efficiency.
• Monitor and report on workforce performance metrics.
• Facilitate training and development for team members.
• Drive continuous improvement initiatives within the WFM function.
• Participate in strategic planning for workforce management.