Complaints Administrator · Hyderabad
Wise · Wise
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Designation Offered
Complaints Administrator
Job Role
Database Administrator
Department
Not Available
Job Type
Fulltime
Salary
8.00Lacs
Experience
1–3 years
Job Location
Hyderabad
Education
Bachelor's Degree
Posted by
Wise
Posted On
2 May 2026
Valid until
1 Jul 2026
Skillset required
Job Description for Complaints Administrator
A role-focused description with responsibilities, expectations, and qualifications for this opening.
About Wise
Wise is a global technology company, building the best way to move and manage the world’s money.
Job Description
The Complaints team ensures we treat customers fairly and protect the company from risk.
- Handle customer complaints efficiently and effectively.
- Ensure compliance with regulatory obligations in complaints handling.
- Document and track complaints and resolutions.
- Collaborate with teams to improve customer experience.
- Provide feedback to management on recurring issues.
- Assist in training staff on complaints handling procedures.
- Maintain a customer-centric approach in all interactions.
- Analyze complaint trends and suggest improvements.
- Support the development of customer service policies.
- Participate in team meetings and contribute ideas.
About this opening
Wise is hiring a Database Administrator based in Hyderabad.
This role is fulltime, flexible, 1–3 years experience, ₹5 lakh–₹8 lakh per year—matched against UnoJobs' verified employer data.
Skills evaluated for this opening include Customer Satisfaction, Training, Network, Team Player. Apply directly through UnoJobs to keep your application visible to Wise without bouncing across multiple sites.
- Role
- Database Administrator
- Location
- Hyderabad
- Work mode
- Flexible
- Experience
- 1–3 years
- Compensation
- ₹5 lakh–₹8 lakh per year
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