Product Manager · Gurugram

You will work on mission-critical pillars of our "Partner Empowerment Stack" such as

• Market Access & Business Growth: Building systems that drive a 2-3x jump in partner earnings by connecting them with high-demand market access and brand equi

• Standardization: Defining and implementing pricing, deliverables, Standard Operating Procedures (SOPs), delivery tracking, and payment systems to ensure consistency

• Training & Upskilling: Developing product capabilities for upfront and refresher classroom training programs and certification

• Financing & Insurance: Creating financial products that facilitate bank account opening, loans, insurance, and other benefits for partners

• Product & Tools Procurement: Managing the supply chain product stack for consumables, spares, cosmetics, cleaning materials, and paints

• Global Scalability: Contributing to our new design system, "Align DS," which acts as the torchbearer for UC as it steps into global markets

Responsibilities:

• Drive Product Vision: Think bold and big to define long-term answers rather than short-term hacks, owning the roadmap for your vertical

• Customer Empathy: Talk directly to customers to truly understand their problems, empathizing with them to derive deep insights

• Data-Driven Execution: Ground every decision in data and the voice of the customer, never assuming the answer without validation

• Cross-Functional Collaboration: Communicate and work collaboratively with engineering, design, and business teams to ship groundbreaking and innovative products

• Quality Assurance: Maintain a high bar on everything you touch, caring deeply about your product and giving your stamp of approval only when it meets excellence standards

What we need:

• Customer Obsession: You get energy from interacting with customers and understanding their core problems

• Analytical Mindset: You do not assume answers; you rely on data and customer feedback to guide your decisions

• Strategic Thinking: Ability to think about the long-term picture and avoid short-term fixes

• High Ownership: A go-getter attitude with a willingness to be hands-on and a high standard for quality

• Collaborative Skills: Strong ability to communicate and work effectively with diverse teams

What can you expect

• Impact: A phenomenal work environment with massive, direct impact on the lives of people

• High-Performance Culture: A high-velocity environment at the cutting edge of growth, where you will rub shoulders with some of the smartest folks in the ecosystem

• Ownership & Autonomy: A culture of 'doers' rather than 'approvals,' offering strong ownership expectations and the freedom to fail

• Significant Value: Opportunity to participate in our ESOP program, which has generated significant value for employees through buyback programs.