Mantle Solutions- Data Analyst · Bengaluru

Mantle Solutions- Data Analyst L1/L2/L3 is a delivery-focused opportunity based in Bengaluru, India.

This role focuses on generating actionable insights, enabling personalized marketing, and building scalable data solutions to improve customer engagement and revenue growth. Key ResponsibilitiesAnalyze customer behavior across multiple touchpoints and key metrics to identify trends, patterns, and opportunities to enhance customer experience.Support end-to-end execution of personalized promotional campaigns, including campaign planning, audience segmentation, execution tracking, and performance evaluation.Develop and maintain scalable data pipelines and automated analytical workflows using SQL, Python, and PySpark.Monitor campaign performance and derive actionable insights to optimize targeting, engagement, and ROI.Collaborate with business and marketing stakeholders to translate data insights into strategic recommendations that drive growth.Main Purpose of the RoleDrive data-driven decision-making by analyzing customer and business data to improve engagement, experience, and revenue outcomes.Leverage advanced analytics, machine learning techniques, and automated workflows to optimize marketing strategies and customer lifecycle initiatives.MOP (Measurable Outcomes) & Role DimensionsCampaign performance improvement (CTR, conversion rate, ROI)Accuracy and effectiveness of customer segmentationEfficiency and scalability of data pipelines and reportingImpact of insights on business and marketing decisionsTeam Structure: Individual Contributor role (No direct reports)Skills & Knowledge RequirementsTechnical Skills: Strong proficiency in SQLPython (Pandas, NumPy)PySparkAdvanced MS ExcelCore Skills: Data Interpretation & Analytical ThinkingActionable Insight GenerationComplex Problem SolvingStakeholder CommunicationQualificationsB.Tech / Masters degree i

Key Responsibilities

• This role focuses on generating actionable insights, enabling personalized marketing, and building scalable data solutions to improve customer engagement and revenue growth
• Key ResponsibilitiesAnalyze customer behavior across multiple touchpoints and key metrics to identify trends, patterns, and opportunities to enhance customer experience.Support end-to-end execution of personalized promotional campaigns, including campaign planning, audience segmentation, execution tracking, and performance evaluation.Develop and maintain scalable data pipelines and automated analytical workflows using SQL, Python, and PySpark.Monitor campaign performance and derive actionable insights to optimize targeting, engagement, and ROI.Collaborate with business and marketing stakeholders to translate data insights into strategic recommendations that drive growth.Main Purpose of the RoleDrive data-driven decision-making by analyzing customer and business data to improve engagement, experience, and revenue outcomes.Leverage advanced analytics, machine learning techniques, and automated workflows to optimize marketing strategies and customer lifecycle initiatives.MOP (Measurable Outcomes) & Role DimensionsCampaign performance improvement (CTR, conversion rate, ROI)Accuracy and effectiveness of customer segmentationEfficiency and scalability of data pipelines and reportingImpact of insights on business and marketing decisionsTeam Structure: Individual Contributor role (No direct reports)Skills & Knowledge RequirementsTechnical Skills: Strong proficiency in SQLPython (Pandas, NumPy)PySparkAdvanced MS ExcelCore Skills: Data Interpretation & Analytical ThinkingActionable Insight GenerationComplex Problem SolvingStakeholder CommunicationQualificationsB.Tech / Masters degree i
• Own day-to-day Mantle Solutions- Data Analyst L1/L2/L3 workflows with a focus on throughput, control, and process clarity.
• Track operational execution closely and intervene early when bottlenecks or exceptions emerge.
• Coordinate across teams to keep dependencies moving and stakeholders informed.
• Review reports, data, or reconciliations to identify gaps, risks, and corrective actions.
• Standardize repeatable processes and improve documentation so work is easier to execute reliably.
• Resolve escalations with urgency while preserving process integrity and service quality.
• Maintain clear records of outcomes, blockers, and action items for operational visibility.
• Partner with managers and functional teams to improve workflow design and turnaround times.
• Use operational metrics to prioritize improvement efforts and measure changes over time.
• Support audits, governance checks, or compliance requirements where process accuracy matters.

Preferred Qualifications

• Bachelor's degree or equivalent practical experience in operations, commerce, business, or a related field.
• Strong analytical thinking with the ability to work through ambiguity and operational bottlenecks.
• Excellent coordination, communication, and stakeholder-management skills.
• Comfort working across data, process, and execution details to improve throughput.
• Strong ownership mindset with attention to detail and follow-through.
• Ability to balance process discipline with fast-moving business needs.

Applications should be submitted through the listed apply link.