AI Business Analyst - AOA · Kolkata

AI Business Analyst - AOA is a delivery-focused opportunity based in Kolkata, India.

Join us and build an exceptional experience for yourself, and a better working world for all. Business Analyst - GDS Assurance Digital Position Summary EYs GDS Assurance Digital team is focused on designing, building, and deploying AIenabled solutions that transform audit workflows, improve quality, and deliver scalable value to global engagement teams.

Key Responsibilities

• Join us and build an exceptional experience for yourself, and a better working world for all
• Business Analyst - GDS Assurance Digital Position Summary EYs GDS Assurance Digital team is focused on designing, building, and deploying AIenabled solutions that transform audit workflows, improve quality, and deliver scalable value to global engagement teams
• As an AI Business Analyst, you will play a key role in translating audit business needs into AIdriven process solutionsbridging the gap between Assurance domain experts, product managers, engineering teams, and stakeholders
• Own day-to-day AI Business Analyst - AOA workflows with a focus on throughput, control, and process clarity.
• Track operational execution closely and intervene early when bottlenecks or exceptions emerge.
• Coordinate across teams to keep dependencies moving and stakeholders informed.
• Review reports, data, or reconciliations to identify gaps, risks, and corrective actions.
• Standardize repeatable processes and improve documentation so work is easier to execute reliably.
• Resolve escalations with urgency while preserving process integrity and service quality.
• Maintain clear records of outcomes, blockers, and action items for operational visibility.
• Partner with managers and functional teams to improve workflow design and turnaround times.
• Use operational metrics to prioritize improvement efforts and measure changes over time.

Preferred Qualifications

• Bachelor's degree or equivalent practical experience in operations, commerce, business, or a related field.
• Strong analytical thinking with the ability to work through ambiguity and operational bottlenecks.
• Excellent coordination, communication, and stakeholder-management skills.
• Comfort working across data, process, and execution details to improve throughput.
• Strong ownership mindset with attention to detail and follow-through.
• Ability to balance process discipline with fast-moving business needs.

Applications should be submitted through the listed apply link.