Job ID · 16623
IT Support Specialist · Kolkata
COGNIZANT · COGNIZANT TECHNOLOGY SOLUTIONS INDIAPRIVATE LIMITED
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Job highlights
Designation Offered
IT Support Specialist
Job Role
IT Support Specialist
Department
Not Available
Job Type
Fulltime
Salary
4.50Lacs
Experience
Fresher
Job Location
Kolkata
Education
Bachelors/Undergraduate Degree
Posted by
COGNIZANT TECHNOLOGY SOLUTIONS INDIAPRIVATE LIMITED
Posted On
15 Apr 2026
Valid until
14 Jul 2026
Skillset required
RTroubleshooting
Job Description for IT Support Specialist
A role-focused description with responsibilities, expectations, and qualifications for this opening.
IT Support Specialist
Cognizant is looking for IT Support Specialists to assist with technical issues and support.
Responsibilities:
- Provide technical support to end-users for hardware and software issues.
- Troubleshoot and resolve technical problems in a timely manner.
- Document and track support requests using ticketing systems.
- Assist in the setup and configuration of IT equipment.
- Maintain inventory of IT assets and supplies.
- Collaborate with IT teams to improve support processes.
- Conduct training sessions for end-users on IT tools and systems.
- Stay updated on new technologies and best practices in IT support.
- Participate in IT projects and initiatives as needed.
- Ensure compliance with IT policies and procedures.