Senior Salesforce Business Ana · Coimbatore

Senior Salesforce Business Analyst / Product Owner US Client is a delivery-focused opportunity based in Coimbatore, India.

We help businesses improve their sales, operational and customer processes using Salesforce, data, AI and integrated business systems. We are looking for an experienced Senior Salesforce Business Analyst / Product Owner to work in a dedicated capacity with one of our long-standing US clients.

Key Responsibilities

• We help businesses improve their sales, operational and customer processes using Salesforce, data, AI and integrated business systems
• We are looking for an experienced Senior Salesforce Business Analyst / Product Owner to work in a dedicated capacity with one of our long-standing US clients
• You will work closely with the client's leadership and operational teams to understand their business processes, identify problems and translate business requirements into practical Salesforce solutions
• Own day-to-day Salesforce Business Analyst / Product Owner US Client workflows with a focus on throughput, control, and process clarity.
• Track operational execution closely and intervene early when bottlenecks or exceptions emerge.
• Coordinate across teams to keep dependencies moving and stakeholders informed.
• Review reports, data, or reconciliations to identify gaps, risks, and corrective actions.
• Standardize repeatable processes and improve documentation so work is easier to execute reliably.
• Resolve escalations with urgency while preserving process integrity and service quality.
• Maintain clear records of outcomes, blockers, and action items for operational visibility.
• Partner with managers and functional teams to improve workflow design and turnaround times.
• Use operational metrics to prioritize improvement efforts and measure changes over time.

Preferred Qualifications

• Bachelor's degree or equivalent practical experience in operations, commerce, business, or a related field.
• Strong analytical thinking with the ability to work through ambiguity and operational bottlenecks.
• Excellent coordination, communication, and stakeholder-management skills.
• Comfort working across data, process, and execution details to improve throughput.
• Strong ownership mindset with attention to detail and follow-through.
• Ability to balance process discipline with fast-moving business needs.

Applications should be submitted through the listed apply link.