BPS - Voice Process Associate · Noida
Sopra Steria · Sopra Steria
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Job highlights
Designation Offered
BPS - Voice Process Associate
Job Role
BPS - Voice Process Associate
Department
Business Operations
Job Type
Fulltime
Salary
4.00Lacs
Experience
1–3 years
Job Location
Noida
Education
Bachelors/Undergraduate Degree
Posted by
Sopra Steria
Posted On
29 May 2026
Valid until
28 Jul 2026
Skillset required
Job Description for BPS - Voice Process Associate
A role-focused description with responsibilities, expectations, and qualifications for this opening.
As a Voice Process Associate at Sopra Steria, you will play a key role in customer interactions. Your responsibilities will include:
- Handling customer inquiries and providing solutions.
- Maintaining high levels of customer satisfaction.
- Documenting customer interactions accurately.
- Collaborating with team members to improve service delivery.
- Participating in training sessions to enhance skills.
- Adhering to company policies and procedures.
- Identifying and escalating issues to management.
- Providing feedback on service improvements.
- Working in a fast-paced environment with flexible shifts.
- Ensuring compliance with quality standards.
About this opening
Sopra Steria is hiring a BPS - Voice Process Associate in the Business Operations team based in Noida.
This role is fulltime, flexible, 1–3 years experience, ₹3 lakh–₹4 lakh per year—matched against UnoJobs' verified employer data.
Apply directly through UnoJobs to keep your application visible to Sopra Steria without bouncing across multiple sites.
- Role
- BPS - Voice Process Associate
- Department
- Business Operations
- Location
- Noida
- Work mode
- Flexible
- Experience
- 1–3 years
- Compensation
- ₹3 lakh–₹4 lakh per year
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