Service Management Service Man · Noida
Sopra Steria India · Sopra Steria India
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Job highlights
Designation Offered
Service Management Service Man
Job Role
IT Service Management
Department
Customer Support
Job Type
Fulltime
Salary
18.00Lacs
Experience
6–10 years
Job Location
Noida
Education
Masters/Post Graduation Degree, Bachelors/Undergraduate Degree
Posted by
Sopra Steria India
Posted On
10 Jun 2026
Valid until
9 Aug 2026
Skillset required
Job Description for Service Management Service Man
A role-focused description with responsibilities, expectations, and qualifications for this opening.
About Sopra Steria
Sopra Steria, a major Tech player in Europe, is recognised for its consulting, digital services and solutions.
Job Description:
- Negotiate and finalize service agreements and SOWs.
- Manage delivery in line with the contract and service agreement.
- Monitor budgets and service level agreements.
- Identify and apply appropriate service delivery models.
- Ensure customer satisfaction and quality of service.
- Lead a team of service delivery professionals.
- Develop and maintain strong client relationships.
- Implement process improvements and best practices.
- Prepare reports and presentations for stakeholders.
- Stay updated on industry trends and technologies.
About this opening
Sopra Steria India is hiring a IT Service Management in the Customer Support team based in Noida.
This role is fulltime, flexible, 6–10 years experience, ₹12 lakh–₹18 lakh per year—matched against UnoJobs' verified employer data.
Skills evaluated for this opening include Quality Control, Business Development, Monitoring, Stakeholder Management, Automation. Apply directly through UnoJobs to keep your application visible to Sopra Steria India without bouncing across multiple sites.
- Role
- IT Service Management
- Department
- Customer Support
- Location
- Noida
- Work mode
- Flexible
- Experience
- 6–10 years
- Compensation
- ₹12 lakh–₹18 lakh per year
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