Customer Success Manager · Hyderabad
Salesforce India · Salesforce India
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Job highlights
Designation Offered
Customer Success Manager
Job Role
Customer Success Manager
Department
Customer Support
Job Type
Fulltime
Salary
12.00Lacs
Experience
3–6 years
Job Location
Hyderabad
Education
Bachelors/Undergraduate Degree
Posted by
Salesforce India
Posted On
12 May 2026
Valid until
11 Jul 2026
Skillset required
Job Description for Customer Success Manager
A role-focused description with responsibilities, expectations, and qualifications for this opening.
Salesforce India is seeking a Customer Success Manager in Hyderabad.
Responsibilities:
- Manage customer relationships and ensure satisfaction.
- Identify opportunities for account growth and expansion.
- Collaborate with sales and support teams to enhance customer experience.
- Conduct regular check-ins with customers to assess needs.
- Provide training and resources to customers on product usage.
- Analyze customer feedback and implement improvements.
- Develop strategies to drive customer engagement and retention.
- Prepare reports on customer success metrics.
- Stay informed about industry trends and best practices.
- Act as a liaison between customers and internal teams.
About this opening
Salesforce India is hiring a Customer Success Manager in the Customer Support team based in Hyderabad.
This role is fulltime, flexible, 3–6 years experience, ₹8 lakh–₹12 lakh per year—matched against UnoJobs' verified employer data.
Skills evaluated for this opening include Revenue, Salesforce. Apply directly through UnoJobs to keep your application visible to Salesforce India without bouncing across multiple sites.
- Role
- Customer Success Manager
- Department
- Customer Support
- Location
- Hyderabad
- Work mode
- Flexible
- Experience
- 3–6 years
- Compensation
- ₹8 lakh–₹12 lakh per year
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