Business Analyst (Platform & P · Bikaner, Rajasthan
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Job highlights
Designation Offered
Business Analyst (Platform & P
Job Role
Business Analyst
Department
Customer Support
Job Type
Fulltime
Salary
4.00Lacs
Experience
Fresher
Job Location
Bikaner, Rajasthan
Education
Bachelors/Undergraduate Degree
Posted by
Confidential Jobs
Posted On
22 May 2026
Valid until
21 Jul 2026
Skillset required
Job Description for Business Analyst (Platform & P
A role-focused description with responsibilities, expectations, and qualifications for this opening.
Job Description
As a Business Analyst (Platform & Partner Support), you will be responsible for:
- Acting as a technical liaison between operations and engineering teams.
- Triage and resolve complex platform issues.
- Leading technical onboarding for new partners.
- Documenting support workflows for efficiency.
- Providing high-touch technical support to clients.
- Streamlining partner integrations and managing escalations.
- Ensuring customer satisfaction through effective communication.
- Collaborating with teams to improve platform functionality.
- Staying updated with platform changes and enhancements.
- Assisting in the development of training materials.
About this opening
Confidential Jobs is hiring a Business Analyst in the Customer Support team based in Bikaner, Rajasthan.
This role is fulltime, flexible, Fresher experience, ₹3 lakh–₹4 lakh per year—matched against UnoJobs' verified employer data.
Skills evaluated for this opening include Azure, Customer Satisfaction, APIs, Integrations, Troubleshooting. Apply directly through UnoJobs to keep your application visible to Confidential Jobs without bouncing across multiple sites.
- Role
- Business Analyst
- Department
- Customer Support
- Location
- Bikaner, Rajasthan
- Work mode
- Flexible
- Experience
- Fresher
- Compensation
- ₹3 lakh–₹4 lakh per year
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