M - Presales - ServiceNow · Chennai

M - Presales - ServiceNow is a commercial and stakeholder-facing opportunity based in Chennai, India.

This role is designed for someone who can take ownership, collaborate closely with stakeholders, and consistently deliver high-quality outcomes.

Key Responsibilities

• Support the full customer cycle by positioning M - Presales - ServiceNow solutions against real business and technical needs.
• Lead discovery conversations to understand requirements, constraints, and buying criteria.
• Translate product capabilities into clear value propositions for technical and non-technical stakeholders.
• Partner with account teams on demos, proofs of concept, proposals, and solution documentation.
• Address technical objections with credible, well-structured responses grounded in product realities.
• Collaborate with product and implementation teams to shape feasible customer solutions.
• Document customer requirements, success criteria, and technical feedback for internal alignment.
• Maintain strong follow-through across opportunity stages, handoffs, and stakeholder updates.
• Identify expansion, adoption, or risk signals and surface them to the right internal teams early.
• Support competitive positioning with practical insight into differentiation and solution fit.
• Contribute to repeatable playbooks, demo narratives, and enablement materials that improve win quality.
• Operate with strong commercial awareness while protecting feasibility, trust, and customer outcomes.

Preferred Qualifications

• Bachelor's degree or equivalent practical experience in business, engineering, or a related field.
• Strong communication skills with the ability to translate technical topics into business value.
• Experience navigating client discussions, solution demos, or consultative selling workflows.
• Comfort working cross-functionally with sales, product, implementation, and support teams.
• Strong follow-through, documentation discipline, and commercial awareness.
• Ability to manage multiple customer conversations and priorities with clear ownership.

Applications should be submitted through the listed apply link.