SPM Delivery Lead · Pune

BP is an integrated energy company advancing lower carbon energy systems while meeting worldwide energy demands through operational excellence.

Key Responsibilities

• Lead the global delivery of Sales Performance Management (SPM) solutions and operational services.
• Define service level agreements (SLAs), operational governance, and key delivery metrics.
• Oversee daily workflows across analysts to ensure timely and high-quality deliverables.
• Partner with global commercial stakeholders to align SPM programs with strategic business goals.
• Manage project roadmaps for deploying enhanced sales tracking and compensation tooling.
• Enforce data governance standards and maintain high audit readiness across sales operations.
• Drive continuous process improvement through workflow automation and standard operating procedures.
• Mitigate delivery risks, manage escalation paths, and resolve operational bottlenecks promptly.
• Mentor, coach, and support professional development for analysts and team members.
• Collaborate with enterprise IT and data teams to optimize underlying reporting infrastructure.