Associate Analyst, Business De · Bengaluru

Zscaler accelerates digital transformation with its Zero Trust Exchange platform, securely connecting users, devices, and applications across the globe.

Key Responsibilities

• Manage and maintain day-to-day sales and business development operations in Salesforce.
• Analyze sales pipeline, conversion metrics, and business development representative performance.
• Develop and maintain operational dashboards and automated reports for sales leadership.
• Ensure data integrity and accuracy across sales systems and CRM applications.
• Support lead routing, territory alignment, and campaign attribution processes.
• Identify operational bottlenecks and recommend data-driven workflow improvements.
• Collaborate with cross-functional teams including Marketing, Sales, and Finance on operational initiatives.
• Assist in building strategic forecasting models and executive reporting packs.
• Document business requirements and standard operating procedures for sales processes.
• Troubleshoot CRM user inquiries and provide frontline operational support to BDR teams.
• Participate in user acceptance testing for enhancements to sales enablement tools.