Relationship Officer · Hyderabad

Zorvic India Private Limited is looking for a dynamic and client-focused Relationship Officer to manage customer portfolios, build enduring partnerships, and drive business growth in Hyderabad.

Key Responsibilities

• Manage and nurture relationships with existing and potential clients to understand their needs.
• Promote and sell relevant products and financial solutions aligned with customer requirements.
• Generate prospective leads through networking, client referrals, and proactive outreach.
• Conduct regular check-ins and review meetings with clients to ensure high satisfaction.
• Address customer queries, escalations, and grievances in a prompt, professional manner.
• Maintain comprehensive records of client communications and transactions within the CRM.
• Collaborate with cross-functional teams to streamline onboarding and operational support.
• Analyze customer portfolio performance and recommend growth or upselling opportunities.
• Achieve assigned business targets, acquisition quotas, and relationship retention metrics.
• Ensure complete compliance with internal policies, legal guidelines, and regulatory standards.