Scrum Master - Lead · Bengaluru

Company Description

About Sopra Steria
Sopra Steria, a major Tech player in Europe with 51,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2025, the Group generated revenues of €5.6 billion.
The world is how we shape it.

Job Description

Key Responsibilities

• Facilitate and lead all Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives, and Backlog Refinement sessions.
• Coach and mentor teams on Agile principles, Scrum best practices, self-organization, and continuous improvement to enhance team maturity and delivery effectiveness.
• Remove impediments, manage dependencies, and proactively address risks to enable teams to meet sprint and release commitments.
• Collaborate closely with Product Owners, Business Stakeholders, Development Teams, and Leadership to ensure alignment on priorities and objectives.
• Foster a culture of transparency, accountability, collaboration, and continuous learning across the team.
• Monitor sprint execution, team performance, and delivery progress through Agile metrics and KPIs.
• Track, analyze, and report key Agile metrics including Velocity, Sprint Burndown, Burnup, Capacity Utilization, Release Readiness, and Predictability.
• Facilitate effective stakeholder communication and provide regular updates on project status, risks, dependencies, and mitigation plans.
• Drive continuous process improvement initiatives to enhance productivity, quality, team engagement, and customer satisfaction.
• Support Program Increment (PI) Planning, Inspect & Adapt Workshops, and cross-team coordination within SAFe Agile frameworks.
• Ensure adherence to Agile governance standards and organizational delivery practices.
• Compute, maintain, and report team and project KPIs, providing actionable insights for decision-making and performance improvement.
• Promote Agile best practices, facilitate conflict resolution, and create an environment that supports high-performing, self-organized teams.

Required Qualifications:

• Bachelor’s degree in engineering, Computer Science, Information Technology, or a related field.
• Scrum certification such as CSM, PSM-I/II, SAFe Scrum Master (SSM), or equivalent.
• Strong understanding of Agile methodologies including Scrum, Kanban, Lean, and SAFe.
• Experience working with distributed and cross-functional teams in complex project environments.
• Proven experience in stakeholder management, facilitation, coaching, and servant leadership.

Technical Skills:

• Agile Delivery Tools: Jira, Agility etc.
• Collaboration Tools: Microsoft Teams, Google chat, SharePoint etc.
• Reporting & Metrics: Dashboard creation, KPI tracking, Burndown/Burnup analysis, Capacity Planning, Release Tracking

Key Competencies:

• Agile Coaching & Team Mentoring
• Scrum Facilitation & Servant Leadership
• Risk & Dependency Management
• Stakeholder Management
• Conflict Resolution & Negotiation
• Communication & Presentation Skills
• Problem Solving & Decision Making
• Continuous Improvement Mindset

Preferred Experience:

• Experience in SAFe Agile transformations and large-scale Agile delivery programs.
• Exposure to Digital Transformation, Cloud, SAP, ERP, or Enterprise Application projects.
• Experience supporting global teams across multiple geographies and time zones.

Qualifications

B.E., BTech or MCA

Additional Information

At our organization, we are committed to fighting against all forms of discrimination. We
foster a work environment that is inclusive and respectful of all differences.
All of our positions are open to people with disabilities.

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

All of our positions are open to people with disabilities.