Customer Experience Specialist · Bengaluru
Phonepe · PHONEPE PRIVATE LIMITED
Explore more opportunities at Phonepe. See all open roles.
Job highlights
Designation Offered
Customer Experience Specialist
Job Role
Customer Success Manager
Department
Customer Support
Job Type
Fulltime
Salary
5.00Lacs
Experience
Fresher
Job Location
Bengaluru
Education
Bachelors/Undergraduate Degree
Posted by
Phone Pe
Posted On
19 May 2026
Valid until
18 Jul 2026
Skillset required
Job Description for Customer Experience Specialist
A role-focused description with responsibilities, expectations, and qualifications for this opening.
About PhonePe Limited: PhonePe is a leading digital payments platform in India, empowering users with seamless financial transactions.
Responsibilities:
- Assist customers with inquiries related to stock broking services.
- Provide timely and accurate information to clients.
- Resolve customer complaints and issues effectively.
- Maintain detailed records of customer interactions.
- Collaborate with internal teams to improve customer experience.
- Conduct follow-ups to ensure customer satisfaction.
- Stay updated on stock market trends and regulations.
- Participate in training sessions to enhance product knowledge.
- Support marketing initiatives to promote services.
- Gather customer feedback for service improvement.
About this opening
Phonepe is hiring a Customer Success Manager in the Customer Support team based in Bengaluru.
This role is fulltime, flexible, Fresher experience, ₹3 lakh–₹5 lakh per year—matched against UnoJobs' verified employer data.
Skills evaluated for this opening include Customer Experience, Network, Compliance, Android, E-Commerce. Apply directly through UnoJobs to keep your application visible to Phonepe without bouncing across multiple sites.
- Role
- Customer Success Manager
- Department
- Customer Support
- Location
- Bengaluru
- Work mode
- Flexible
- Experience
- Fresher
- Compensation
- ₹3 lakh–₹5 lakh per year
Explore similar searches
Use these category pages to compare nearby roles, cities, and salary benchmarks before you apply.