Lead Specialist - Customer Dea · Bengaluru

Lead Specialist - Customer Deal Desk, Global SSC is a delivery-focused opportunity based in Bengaluru, India.

The Global Shared Services Center (GSSC) enables business operations across multiple geographies and lines of business through accurate, compliant, and timely contract administration. The Customer Deal Desk team is a critical enabler for Sales, Legal, Finance, and Business Operations.

Key Responsibilities

• The Global Shared Services Center (GSSC) enables business operations across multiple geographies and lines of business through accurate, compliant, and timely contract administration
• The Customer Deal Desk team is a critical enabler for Sales, Legal, Finance, and Business Operations
• The team supports the creation, validation, and processing of customer and Partner/Vendor contracts, ensuring alignment with company policies, commercial guidelines, and operational standards
• Own core deliverables associated with the Specialist - Customer Deal Desk, Global SSC role and execute them with strong accountability.
• Collaborate with cross-functional stakeholders to move work from planning through completion.
• Translate goals into clear actions, priorities, and day-to-day execution plans.
• Track progress closely and surface blockers before they affect outcomes.
• Apply sound judgment to maintain quality, consistency, and timely delivery.
• Create and maintain documentation, updates, or reporting that keeps stakeholders aligned.
• Identify process gaps and recommend practical improvements based on observed friction.
• Balance multiple priorities while keeping commitments visible and manageable.
• Support problem-solving across routine work and higher-priority escalations as needed.

Preferred Qualifications

• Bachelor's degree or equivalent practical experience in a relevant field.
• Strong communication and stakeholder-management skills.
• Ability to organize work clearly, prioritize effectively, and deliver with consistency.
• Strong problem-solving ability with attention to detail and quality.
• Comfort collaborating across teams while maintaining personal accountability.
• A proactive mindset focused on ownership, execution, and continuous improvement.

Applications should be submitted through the listed apply link.