NoblQ- ServiceNow Business Ana · All India

NoblQ- ServiceNow Business Analyst - AI (India) is a delivery-focused opportunity based in All India, India.

Our expertise lies in leveraging platforms like ServiceNow along with emerging technologies such as Artificial Intelligence (AI) and automation. Key Responsibilities - Gather and analyze business requirements from stakeholders - Translate business needs into ServiceNow AI-based solutions - Collaborate with technical teams to implement features like: - Virtual Agent - Predictive Intelligence - Now Assist - Identify opportunities for process automation using AI - Work on workflow optimization and process improvement - Support implementation of Agentic AI solutions - Monitor system performance and suggest improvements - Ensure smooth communication between business and technical teams - Conduct user training and drive adoption of AI solutions Required Skills - Strong experience as a ServiceNow Business Analyst - Hands-on or functional knowledge of: - Predictive Intelligence - Virtual Agent - Now Assist - AI / Automation - Positive understanding of ITSM / ITOM processes - Ability to convert business requirements into technical solutions - Strong communication and stakeholder management skills Preferred Skills - Exposure to AI/ML concepts - ServiceNow Certifications (CSA, CIS, etc.) - Experience in Agile/Scrum environment - Basic understanding of data analysis and reporting Key Competencies - Analytical thinking - Problem-solving mindset - Strong communication & collaboration - Adaptability to new technologies Why Join Us - Work on cutting-edge AI + ServiceNow projects - 100% Work from home environment - Opportunity to grow in a high-demand domain - Team-oriented and innovation-driven culture .

Key Responsibilities

• Our expertise lies in leveraging platforms like ServiceNow along with emerging technologies such as Artificial Intelligence (AI) and automation
• Key Responsibilities - Gather and analyze business requirements from stakeholders - Translate business needs into ServiceNow AI-based solutions - Collaborate with technical teams to implement features like: - Virtual Agent - Predictive Intelligence - Now Assist - Identify opportunities for process automation using AI - Work on workflow optimization and process improvement - Support implementation of Agentic AI solutions - Monitor system performance and suggest improvements - Ensure smooth communication between business and technical teams - Conduct user training and drive adoption of AI solutions Required Skills - Strong experience as a ServiceNow Business Analyst - Hands-on or functional knowledge of: - Predictive Intelligence - Virtual Agent - Now Assist - AI / Automation - Positive understanding of ITSM / ITOM processes - Ability to convert business requirements into technical solutions - Strong communication and stakeholder management skills Preferred Skills - Exposure to AI/ML concepts - ServiceNow Certifications (CSA, CIS, etc.) - Experience in Agile/Scrum environment - Basic understanding of data analysis and reporting Key Competencies - Analytical thinking - Problem-solving mindset - Strong communication & collaboration - Adaptability to new technologies Why Join Us - Work on cutting-edge AI + ServiceNow projects - 100% Work from home environment - Opportunity to grow in a high-demand domain - Team-oriented and innovation-driven culture
• Own day-to-day NoblQ- ServiceNow Business Analyst - AI (India) workflows with a focus on throughput, control, and process clarity.
• Track operational execution closely and intervene early when bottlenecks or exceptions emerge.
• Coordinate across teams to keep dependencies moving and stakeholders informed.
• Review reports, data, or reconciliations to identify gaps, risks, and corrective actions.
• Standardize repeatable processes and improve documentation so work is easier to execute reliably.
• Resolve escalations with urgency while preserving process integrity and service quality.
• Maintain clear records of outcomes, blockers, and action items for operational visibility.
• Partner with managers and functional teams to improve workflow design and turnaround times.
• Use operational metrics to prioritize improvement efforts and measure changes over time.
• Support audits, governance checks, or compliance requirements where process accuracy matters.

Preferred Qualifications

• Bachelor's degree or equivalent practical experience in operations, commerce, business, or a related field.
• Strong analytical thinking with the ability to work through ambiguity and operational bottlenecks.
• Excellent coordination, communication, and stakeholder-management skills.
• Comfort working across data, process, and execution details to improve throughput.
• Strong ownership mindset with attention to detail and follow-through.
• Ability to balance process discipline with fast-moving business needs.

Applications should be submitted through the listed apply link.