Sales Executive · Pune

Join a MakeMyTrip franchise branch as a Sales Executive to assist travelers in planning, customizing, and booking domestic and international holiday packages, flights, and accommodations.

Key Responsibilities

• Handle inbound inquiries from potential travelers via phone, email, and branch walk-ins.
• Understand customer travel preferences, budgets, and schedules to recommend suitable packages.
• Design tailored travel itineraries covering transport, lodging, sightseeing, and activities.
• Provide comprehensive quotes and negotiate pricing to secure booking confirmations.
• Follow up proactively with prospective clients to convert inquiries into confirmed sales.
• Coordinate with central booking desks, airlines, and hotel partners for reservations.
• Assist clients with visa guidance, travel insurance, and essential documentation.
• Deliver exceptional post-sales support to resolve travel amendments, cancellations, or queries.
• Maintain detailed records of inquiries, conversions, and customer interactions in the CRM.
• Achieve monthly sales targets for holiday packages and auxiliary travel services.
• Stay updated on trending travel destinations, travel guidelines, and promotional deals.