Production Support Engineer · Bengaluru

Cognizant India is looking for a Production Support Engineer to join our team in Bengaluru.

Responsibilities:

• Monitor and maintain production systems.
• Provide technical support for production issues.
• Collaborate with development teams to resolve issues.
• Document and track incidents and resolutions.
• Implement process improvements for efficiency.
• Assist in system upgrades and deployments.
• Conduct root cause analysis for recurring issues.
• Communicate with stakeholders regarding system status.
• Participate in on-call support rotation.
• Ensure compliance with company policies and procedures.