Cognizant BPO India
Job ID · 20551

Program Manager · Pune

Cognizant BPO India · Cognizant BPO India

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Job highlights

Designation Offered

Program Manager

Job Role

Operations Manager

Department

Business Operations

Job Type

Fulltime

Salary

1

Experience

6–10 years

Job Location

Pune

Education

Bachelor's Degree

Posted by

Cognizant BPO India

Posted On

22 Jul 2026

Valid until

20 Sept 2026

Skillset required

No skills listed

Job Description for Program Manager

A role-focused description with responsibilities, expectations, and qualifications for this opening.

Business Operations

Program Manager is a delivery-focused opportunity based in Pune, India.

As a Program Manager in Technology & Engineering at Cognizant, you will lead complex project deliverables, direct cross-functional teams, and drive strategic client technology initiatives.

Key Responsibilities

  • As a Program Manager in Technology & Engineering at Cognizant, you will lead complex project deliverables, direct cross-functional teams, and drive strategic client technology initiatives
  • Own day-to-day Program Manager workflows with a focus on throughput, control, and process clarity.
  • Track operational execution closely and intervene early when bottlenecks or exceptions emerge.
  • Coordinate across teams to keep dependencies moving and stakeholders informed.
  • Review reports, data, or reconciliations to identify gaps, risks, and corrective actions.
  • Standardize repeatable processes and improve documentation so work is easier to execute reliably.
  • Resolve escalations with urgency while preserving process integrity and service quality.
  • Maintain clear records of outcomes, blockers, and action items for operational visibility.
  • Partner with managers and functional teams to improve workflow design and turnaround times.
  • Use operational metrics to prioritize improvement efforts and measure changes over time.
  • Support audits, governance checks, or compliance requirements where process accuracy matters.
  • Create structure in ambiguous situations and keep execution moving without excessive supervision.

Preferred Qualifications

  • Bachelor's degree or equivalent practical experience in operations, commerce, business, or a related field.
  • Strong analytical thinking with the ability to work through ambiguity and operational bottlenecks.
  • Excellent coordination, communication, and stakeholder-management skills.
  • Comfort working across data, process, and execution details to improve throughput.
  • Strong ownership mindset with attention to detail and follow-through.
  • Ability to balance process discipline with fast-moving business needs.

Applications should be submitted through the listed apply link.

About this opening

Cognizant BPO India is hiring a Operations Manager in the Business Operations team based in Pune.

This role is fulltime, flexible, 6–10 years experience, up to ₹1 per year—matched against UnoJobs' verified employer data.

Apply directly through UnoJobs to keep your application visible to Cognizant BPO India without bouncing across multiple sites.

Role
Operations Manager
Department
Business Operations
Location
Pune
Work mode
Flexible
Experience
6–10 years
Compensation
up to ₹1 per year

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