Production Support Engineer · Bengaluru

Cognizant BPO is a leader in business process outsourcing, delivering high-quality services to clients.

• Monitor and maintain production systems.
• Diagnose and resolve technical issues.
• Collaborate with development teams for system enhancements.
• Document incidents and resolutions in ticketing systems.
• Perform regular system health checks.
• Assist in deployment of new applications.
• Provide support during system outages.
• Communicate with stakeholders regarding system status.
• Participate in on-call support rotations.
• Stay updated on new technologies and tools.