Head of Account Management · Bengaluru

Wise is a leading financial technology company focused on providing seamless financial services.

Responsibilities:

• Lead the account management team to achieve business goals.
• Develop and implement account strategies for key clients.
• Foster strong relationships with clients to ensure satisfaction.
• Monitor account performance and identify growth opportunities.
• Collaborate with sales and marketing teams for alignment.
• Provide training and mentorship to account managers.
• Prepare reports on account metrics and performance.
• Stay updated on industry trends and client needs.
• Manage escalations and resolve client issues effectively.
• Support the development of account management processes.