Contact Center Planning Analys · Bengaluru
Wells Fargo India · Wells Fargo India
Explore more opportunities at Wells Fargo India. See all open roles.
Job highlights
Designation Offered
Contact Center Planning Analys
Job Role
Contact Center Planning Analys
Department
Business Operations
Job Type
Fulltime
Salary
5.00Lacs
Experience
Fresher
Job Location
Bengaluru
Education
Bachelors/Undergraduate Degree
Posted by
Wells Fargo India
Posted On
18 May 2026
Valid until
17 Jul 2026
Skillset required
Job Description for Contact Center Planning Analys
A role-focused description with responsibilities, expectations, and qualifications for this opening.
Wells Fargo India is seeking a Contact Center Planning Analyst to support our operations team.
Responsibilities:
- Manage dialer execution and performance metrics.
- Analyze call data to optimize contact strategies.
- Collaborate with cross-functional teams to enhance customer experience.
- Prepare reports and presentations for management review.
- Monitor and troubleshoot dialer issues.
- Assist in forecasting call volumes and staffing needs.
- Implement process improvements for operational efficiency.
- Conduct training sessions for new team members.
- Maintain documentation of processes and procedures.
- Support ad-hoc projects as needed.
About this opening
Wells Fargo India is hiring a Contact Center Planning Analys in the Business Operations team based in Bengaluru.
This role is fulltime, flexible, Fresher experience, ₹3 lakh–₹5 lakh per year—matched against UnoJobs' verified employer data.
Skills evaluated for this opening include Data Analysis. Apply directly through UnoJobs to keep your application visible to Wells Fargo India without bouncing across multiple sites.
- Role
- Contact Center Planning Analys
- Department
- Business Operations
- Location
- Bengaluru
- Work mode
- Flexible
- Experience
- Fresher
- Compensation
- ₹3 lakh–₹5 lakh per year
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