Outbound Calling Executive · Bengaluru

Vacays Leisure Travel provides curated holiday packages, travel planning, and leisure tour services for individuals and groups.

Key Responsibilities

• Conduct outbound calls to prospective travelers and follow up on holiday package inquiries.
• Present customized leisure travel packages, itineraries, and promotional offers to customers.
• Understand customer travel preferences, budget constraints, and vacation requirements.
• Answer queries regarding flight bookings, hotel reservations, visas, and holiday destinations.
• Qualify potential leads and guide customers through the complete booking and confirmation process.
• Maintain accurate call logs, client interaction records, and lead statuses in the CRM.
• Follow up consistently with warm leads to improve conversion rates and reach sales quotas.
• Coordinate with internal travel operations teams to confirm bookings and itinerary details.
• Handle customer objections professionally and provide persuasive, value-focused recommendations.
• Deliver polite, enthusiastic, and prompt customer support to ensure exceptional client satisfaction.