Quality Consultant - Tools Ena · Bengaluru

Tech Mahindra is hiring a Quality Consultant for Tools Enablement to drive the adoption and governance of quality engineering tools.

Key Responsibilities

• Support the rollout, administration, and continuous enablement of enterprise quality management tools.
• Configure and maintain project management and defect-tracking platforms such as Jira and ALM.
• Assist delivery teams in integrating automated quality tools into their daily engineering workflows.
• Conduct user training sessions and create step-by-step guides for standardized tool adoption.
• Monitor tool utilization metrics and recommend enhancements to improve operational productivity.
• Coordinate with technical teams to troubleshoot tool access, configuration, and integration issues.
• Validate tool configurations against defined organizational quality standards and governance policies.
• Assist in benchmarking new quality engineering and process automation tools.
• Document technical workflows, best practice guides, and operational standard procedures.
• Participate in continuous improvement forums to optimize tool-driven quality delivery.