Business Analyst - NPI Operati · Bengaluru

Business Analyst - NPI Operations is a delivery-focused opportunity based in Bengaluru, India.

We don’t just operationalise new SKUs—we ensure seamless integration of next-generation quoting tools, drive automation, and enhance the overall sales experience. We partner across Product, Engineering, Sales, Deal Desk, and Finance to streamline how products are configured, quoted, sold, and provisioned.

Key Responsibilities

• We don’t just operationalise new SKUs—we ensure seamless integration of next-generation quoting tools, drive automation, and enhance the overall sales experience
• We partner across Product, Engineering, Sales, Deal Desk, and Finance to streamline how products are configured, quoted, sold, and provisioned
• Our team ensures that our CPQ and Product Master tools remain high-performing, scalable systems—balancing automation, policy enforcement, and ease of use without overloading it with unnecessary complexity
• Own day-to-day Business Analyst - NPI Operations workflows with a focus on throughput, control, and process clarity.
• Track operational execution closely and intervene early when bottlenecks or exceptions emerge.
• Coordinate across teams to keep dependencies moving and stakeholders informed.
• Review reports, data, or reconciliations to identify gaps, risks, and corrective actions.
• Standardize repeatable processes and improve documentation so work is easier to execute reliably.
• Resolve escalations with urgency while preserving process integrity and service quality.
• Maintain clear records of outcomes, blockers, and action items for operational visibility.
• Partner with managers and functional teams to improve workflow design and turnaround times.
• Use operational metrics to prioritize improvement efforts and measure changes over time.

Preferred Qualifications

• Bachelor's degree or equivalent practical experience in operations, commerce, business, or a related field.
• Strong analytical thinking with the ability to work through ambiguity and operational bottlenecks.
• Excellent coordination, communication, and stakeholder-management skills.
• Comfort working across data, process, and execution details to improve throughput.
• Strong ownership mindset with attention to detail and follow-through.
• Ability to balance process discipline with fast-moving business needs.

Applications should be submitted through the listed apply link.