Job highlights
Designation Offered
AI Presales
Job Role
AI Engineer
Department
Sales & Account Management
Job Type
Fulltime
Salary
15.00Lacs
Experience
3–6 years
Job Location
Pune
Education
Bachelors/Undergraduate Degree
Posted by
NiCE
Posted On
1 May 2026
Valid until
30 Jun 2026
Skillset required
Customer ExperienceSalesStrategy
Job Description for AI Presales
A role-focused description with responsibilities, expectations, and qualifications for this opening.
Sales & Account Management
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win.
Responsibilities:
- Partner with customers to understand their business challenges and goals.
- Identify and prioritize AI use cases for customer experience enhancement.
- Lead discovery workshops and consultative engagements.
- Define pilot scope, success criteria, and measurement frameworks.
- Develop actionable roadmaps aligning AI initiatives with business objectives.
- Provide expertise in AI transformation strategies.
- Collaborate with cross-functional teams to deliver solutions.
- Monitor project progress and ensure customer satisfaction.
- Stay updated on industry best practices and AI advancements.
- Support sales teams with technical expertise during the sales process.