New Relic Pune India
Job ID · 22191

Manager of Technical Success · Bengaluru

New Relic Pune India · New Relic Pune India

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Job highlights

Designation Offered

Manager of Technical Success

Job Role

Customer Success Manager

Department

Customer Support

Job Type

Fulltime

Salary

Not disclosed

Experience

6–10 years

Job Location

Bengaluru

Education

Bachelor's Degree

Posted by

New Relic Pune India

Posted On

10 Aug 2026

Valid until

9 Oct 2026

Skillset required

No skills listed

Job Description for Manager of Technical Success

A role-focused description with responsibilities, expectations, and qualifications for this opening.

Customer Support

Manager of Technical Success is a delivery-focused opportunity based in Bengaluru, India.

Customer Solutions Manager of Technical Success Bangalore, India Hybrid

Key Responsibilities

  • Customer Solutions Manager of Technical Success Bangalore, India Hybrid
  • Own core deliverables associated with the Manager of Technical Success role and execute them with strong accountability.
  • Collaborate with cross-functional stakeholders to move work from planning through completion.
  • Translate goals into clear actions, priorities, and day-to-day execution plans.
  • Track progress closely and surface blockers before they affect outcomes.
  • Apply sound judgment to maintain quality, consistency, and timely delivery.
  • Create and maintain documentation, updates, or reporting that keeps stakeholders aligned.
  • Identify process gaps and recommend practical improvements based on observed friction.
  • Balance multiple priorities while keeping commitments visible and manageable.
  • Support problem-solving across routine work and higher-priority escalations as needed.
  • Bring structure, follow-through, and clarity to ambiguous or evolving workstreams.
  • Collaborate respectfully across teams and use feedback to improve execution quality.

Preferred Qualifications

  • Bachelor's degree or equivalent practical experience in a relevant field.
  • Strong communication and stakeholder-management skills.
  • Ability to organize work clearly, prioritize effectively, and deliver with consistency.
  • Strong problem-solving ability with attention to detail and quality.
  • Comfort collaborating across teams while maintaining personal accountability.
  • A proactive mindset focused on ownership, execution, and continuous improvement.

Applications should be submitted through the listed apply link.

About this opening

New Relic Pune India is hiring a Customer Success Manager in the Customer Support team based in Bengaluru.

This role is fulltime, flexible, 6–10 years experience—matched against UnoJobs' verified employer data.

Apply directly through UnoJobs to keep your application visible to New Relic Pune India without bouncing across multiple sites.

Role
Customer Success Manager
Department
Customer Support
Location
Bengaluru
Work mode
Flexible
Experience
6–10 years

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