Service Solutions Lead - JJMT · Mumbai
Johnson & Johnson Services, Inc. · Johnson & Johnson Services, Inc.
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Job highlights
Designation Offered
Service Solutions Lead - JJMT
Job Role
Industrial Engineer
Department
Customer Support
Job Type
Fulltime
Salary
25.00Lacs
Experience
6–10 years
Job Location
Mumbai
Education
Bachelors/Undergraduate Degree
Posted by
Johnson & Johnson Services, Inc.
Posted On
30 May 2026
Valid until
29 Jul 2026
Skillset required
Job Description for Service Solutions Lead - JJMT
A role-focused description with responsibilities, expectations, and qualifications for this opening.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured.
- Manage the JJMT Surgery Service business in India.
- Oversee service P&L and achieve business results.
- Develop and implement service strategies.
- Lead cross-functional teams to enhance service delivery.
- Ensure compliance with industry regulations.
- Foster customer relationships to improve satisfaction.
- Analyze market trends and adapt strategies accordingly.
- Provide leadership and mentorship to team members.
- Monitor service performance metrics and report findings.
- Drive continuous improvement initiatives.
About this opening
Johnson & Johnson Services, Inc. is hiring a Industrial Engineer in the Customer Support team based in Mumbai.
This role is fulltime, flexible, 6–10 years experience, ₹15 lakh–₹25 lakh per year—matched against UnoJobs' verified employer data.
Skills evaluated for this opening include Customer Experience, Revenue, Compliance, Strategy. Apply directly through UnoJobs to keep your application visible to Johnson & Johnson Services, Inc. without bouncing across multiple sites.
- Role
- Industrial Engineer
- Department
- Customer Support
- Location
- Mumbai
- Work mode
- Flexible
- Experience
- 6–10 years
- Compensation
- ₹15 lakh–₹25 lakh per year
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