Product Manager II · Bengaluru

Hiver offers teams the simplest way to offer outstanding and personalized customer service.

Responsibilities:

• Define product vision and roadmap for customer service solutions.
• Collaborate with cross-functional teams to deliver product features.
• Analyze customer feedback to improve product offerings.
• Conduct market research to identify trends and opportunities.
• Manage product lifecycle from conception to launch.
• Develop and maintain product documentation.
• Coordinate with sales and marketing teams for product launches.
• Monitor product performance and iterate based on data.
• Engage with customers to understand their needs and challenges.
• Stay updated with industry trends and competitor products.