Sales Engineer – Actual · Bengaluru

Role Overview:

The member joining this position will work at an experienced level and be part of a team. The Technical Field Sales Engineer is responsible for driving business growth and ensuring customer satisfaction by managing designated grid customers. This role focuses on achieving sales targets, resolving service and commercial issues, building strong customer relationships, and acting as a key liaison between customers and the company’s support divisions.

Purpose of the Role:

The Technical Field Sales Engineer is responsible for driving business growth and ensuring customer satisfaction by managing designated grid customers. This role involves achieving sales targets, resolving service and commercial issues, building strong customer relationships, and acting as a key liaison between customers and the company’s support divisions.

Roles and Responsibilities:

• To handle given grid customers with complete ownership.
• Sales target to achieve for grid customers.
• ISDBs and SSDBs to be done for grid customers.
• Fully involved for their service and commercial issues for further resolution.
• Resolution of overdue payments of the grid customers.
• Coordinate with HO support divisions and provide appropriate services in terms of offer submission, order processing, commercial and service related issues.
• Extensive traveling to visit all the grid customers per Quarter.
• Update Call schedules, call reportings in the system.
• Review offers base on a continuous basis and provide months Fresh and Booking order projections.
• Coordinate with Branch admin and HO support functions for order booking and Payment collection.
• One seminar at Grid customer area per year.
• Presentations at grid customers place every quarter.
• Emailers for the new application and products to Grid customers.
• Attend minimum one training for updating his/her profile and competencies.

Eligibility: Bachelors in Mechanical Engineering with 4-10 years experience.

Key Skills : Knowledge of Boiler, Steam Accessories, Steam Traps, Energy Efficiency Solutions and Heat Exchangers.

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