Senior Certinia PSA Cloud Admi · Bengaluru
Five9 · Five9
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Job highlights
Designation Offered
Senior Certinia PSA Cloud Admi
Job Role
Senior Certinia PSA Cloud Admi
Department
Finance & Accounting
Job Type
Fulltime
Salary
15.00Lacs
Experience
3–6 years
Job Location
Bengaluru
Education
Bachelors/Undergraduate Degree
Posted by
Five9
Posted On
20 May 2026
Valid until
19 Jul 2026
Skillset required
Job Description for Senior Certinia PSA Cloud Admi
A role-focused description with responsibilities, expectations, and qualifications for this opening.
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Responsibilities:
- Serve as the primary admin for Certinia PSA and Customer Success solutions.
- Manage and optimize PSA functionalities on Salesforce.
- Collaborate with cross-functional teams to enhance system performance.
- Develop and implement best practices for PSA administration.
- Provide technical support and training to users.
- Monitor system health and troubleshoot issues.
- Document processes and maintain system documentation.
- Participate in system upgrades and enhancements.
- Ensure compliance with data governance policies.
- Support project management initiatives related to PSA.
About this opening
Five9 is hiring a Senior Certinia PSA Cloud Admi in the Finance & Accounting team based in Bengaluru.
This role is fulltime, flexible, 3–6 years experience, ₹12 lakh–₹15 lakh per year—matched against UnoJobs' verified employer data.
Skills evaluated for this opening include Customer Experience, Revenue, Scheduling, Salesforce, Automation. Apply directly through UnoJobs to keep your application visible to Five9 without bouncing across multiple sites.
- Role
- Senior Certinia PSA Cloud Admi
- Department
- Finance & Accounting
- Location
- Bengaluru
- Work mode
- Flexible
- Experience
- 3–6 years
- Compensation
- ₹12 lakh–₹15 lakh per year
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