Quality Assurance Associate · Bengaluru
Ethos · ETHOS LIFE SCIENCES PRIVATE LIMITED
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Job highlights
Designation Offered
Quality Assurance Associate
Job Role
Quality Assurance
Department
Business Operations
Job Type
Fulltime
Salary
6.00Lacs
Experience
1–3 years
Job Location
Bengaluru
Education
Bachelors/Undergraduate Degree
Posted by
ETHOS
Posted On
29 May 2026
Valid until
28 Jul 2026
Skillset required
Job Description for Quality Assurance Associate
A role-focused description with responsibilities, expectations, and qualifications for this opening.
About Ethos: Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale.
About the Role:
The Quality Assurance Associate is responsible for assessing the quality of support provided by our CX team.
- Review case work and communication with clients.
- Assess customer service accuracy and conformity to policies.
- Develop recommendations for training material enhancements.
- Monitor quality metrics and report findings.
- Collaborate with CX team to improve customer experience.
- Conduct training sessions for team members.
- Participate in quality improvement initiatives.
- Document quality assurance processes and findings.
- Provide feedback to management on quality trends.
- Assist in developing quality standards and guidelines.
About this opening
Ethos is hiring a Quality Assurance in the Business Operations team based in Bengaluru.
This role is fulltime, flexible, 1–3 years experience, ₹4 lakh–₹6 lakh per year—matched against UnoJobs' verified employer data.
Skills evaluated for this opening include Customer Experience, Training, Problem Solving Skills, Monitoring, Attention to Detail. Apply directly through UnoJobs to keep your application visible to Ethos without bouncing across multiple sites.
- Role
- Quality Assurance
- Department
- Business Operations
- Location
- Bengaluru
- Work mode
- Flexible
- Experience
- 1–3 years
- Compensation
- ₹4 lakh–₹6 lakh per year
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