Salesforce Business Analyst · Bengaluru

Cognizant India is looking for a Salesforce Business Analyst to join our team.

• Gather and analyze business requirements for Salesforce implementations.
• Collaborate with stakeholders to define project scope and objectives.
• Design and document business processes and workflows.
• Provide support during the testing phase and assist with user training.
• Ensure successful deployment of Salesforce solutions.
• Monitor and report on project progress and performance.
• Identify opportunities for process improvement and optimization.
• Stay updated with Salesforce features and best practices.
• Facilitate communication between technical teams and business users.
• Assist in the development of user documentation and training materials.