Client Relationship Manager · Bengaluru

Cognizant India is seeking a Client Relationship Manager to enhance client engagement and satisfaction.

• Develop and maintain strong relationships with key clients.
• Identify opportunities for account growth and upselling.
• Collaborate with internal teams to ensure client needs are met.
• Conduct regular client meetings to assess satisfaction and gather feedback.
• Prepare and present reports on account performance.
• Manage contract negotiations and renewals.
• Stay updated on industry trends and competitor activities.
• Provide training and support to clients on product usage.
• Assist in the development of marketing strategies for client retention.
• Ensure compliance with company policies and procedures.