Customer Support Agent (Biling · Bengaluru
Cognizant BPO India · Cognizant BPO India
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Job highlights
Designation Offered
Customer Support Agent (Biling
Job Role
Customer Service Agent
Department
Customer Support
Job Type
Fulltime
Salary
4.00Lacs
Experience
Fresher
Job Location
Bengaluru
Education
Bachelors/Undergraduate Degree
Posted by
Cognizant BPO India
Posted On
21 May 2026
Valid until
20 Jul 2026
Skillset required
Job Description for Customer Support Agent (Biling
A role-focused description with responsibilities, expectations, and qualifications for this opening.
Join Cognizant BPO India as a Customer Support Agent (Bilingual) in Bengaluru. You will be part of a dynamic team providing exceptional support to our clients.
- Handle customer inquiries via voice, chat, and email.
- Provide accurate information and solutions to customer issues.
- Maintain a high level of customer satisfaction.
- Document customer interactions and feedback.
- Collaborate with team members to improve service delivery.
- Participate in training and development programs.
- Assist in troubleshooting technical issues.
- Follow up with customers to ensure resolution.
- Adhere to company policies and procedures.
- Contribute to team goals and performance metrics.
About this opening
Cognizant BPO India is hiring a Customer Service Agent in the Customer Support team based in Bengaluru.
This role is fulltime, flexible, Fresher experience, ₹3 lakh–₹4 lakh per year—matched against UnoJobs' verified employer data.
Apply directly through UnoJobs to keep your application visible to Cognizant BPO India without bouncing across multiple sites.
- Role
- Customer Service Agent
- Department
- Customer Support
- Location
- Bengaluru
- Work mode
- Flexible
- Experience
- Fresher
- Compensation
- ₹3 lakh–₹4 lakh per year
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