Lead Quality Engineer · Bengaluru

Brillio is an enterprise technology solutions provider partnering with global clients to engineer cutting-edge digital experiences and platforms.

Key Responsibilities

• Define and lead test strategies for Salesforce Service Cloud and Sales Cloud platforms.
• Validate core Service Cloud workflows including Case Management and Digital Engagement.
• Design comprehensive test scenarios for Salesforce Field Service implementations.
• Review and test Sales Cloud Territory Planning configurations and assignment rules.
• Develop automated test scripts and frameworks tailored for Salesforce applications.
• Oversee end-to-end integration, functional, regression, and performance testing.
• Collaborate with developers, administrators, and functional consultants to resolve defects.
• Mentor junior quality assurance engineers and establish testing best practices.
• Track, prioritize, and manage defect lifecycles using enterprise defect tracking tools.
• Verify data integrity and custom integrations connecting to external systems.
• Ensure test coverage aligns with business requirements and release schedules.