Admission Counselor · Bengaluru

Apna is dedicated to unlocking economic opportunities for India's workforce by providing career pathways, education, and job placement solutions.

Key Responsibilities

• Counsel prospective candidates on suitable training courses, skill programs, and career roadmaps in Bengaluru.
• Explain curriculum structure, course outcomes, duration, and fee details to interested learners.
• Handle incoming inquiries through phone, email, and chat regarding admission procedures.
• Conduct regular follow-up calls to assess candidate intent and support their enrollment decisions.
• Assist applicants in completing documentation, registration, and onboarding formalities.
• Maintain detailed records of counseling discussions and pipeline statuses in the CRM tool.
• Deliver exceptional student-centric communication to build trust and high conversion rates.
• Collaborate with placement and operational teams to convey student expectations and queries.
• Achieve assigned weekly and monthly target numbers for applicant consultations and enrollments.
• Stay abreast of industry hiring trends, technical skill requirements, and curriculum updates.
• Participate in orientation programs and educational webinars organized for prospective students.