Key Responsibilities:

<ul>
<li>Client Relationship Management: Develop and maintain strong relationships with key accounts, understand their needs and provide tailored solutions that enhance satisfaction and loyalty.</li>
</ul>

<ul>
<li>Strategic Planning: Collaborate with senior management to define account strategies, service offerings, and sales targets that align with the company’s goals.</li>
</ul>

<ul>
<li>Performance Monitoring: Analyze account performance metrics and warehouse operations to identify trends, optimize processes, and ensure timely delivery of products and services.</li>
</ul>

<ul>
<li>Cross-Functional Collaboration: Work closely with logistics, operations, and customer service teams to ensure seamless execution of client requirements and address any issues that may arise.</li>
</ul>

<ul>
<li>Business Development: Identify new business opportunities within existing accounts and work proactively to expand service offerings and revenue.</li>
</ul>

<ul>
<li>Training and Leadership: Lead and mentor the KAM team, fostering a culture of continuous improvement and professional development.</li>
</ul>

Qualifications:

<ul>
<li>Bachelor’s degree in business, Logistics, Supply Chain Management, or related field.</li>
</ul>

<ul>
<li>Proven experience in key account management, sales, or logistics, with a preferred background in warehouse operations.</li>
</ul>

<ul>
<li>Strong analytical skills, with the ability to interpret data and make strategic decisions.</li>
</ul>

<ul>
<li>Excellent communication and interpersonal skills. </li>
</ul>

Key Account Management

India

Key Responsibilities: Client Relationship Management: Develop and maintain strong relationships with key accounts, understand their needs and provide tailored solutions that enhance satisfaction and loyalty. Strategic Planning: Collaborate with senior management to define account strategies, service offerings, and sales targets that align with the company’s goals. Performance Monitoring: Analyze account performance metrics and warehouse operations to identify trends, optimize processes, and ensure timely delivery of products and services. Cross-Functional Collaboration: Work closely with logistics, operations, and customer service teams to ensure seamless execution of client requirements and address any issues that may arise. Business Development: Identify new business opportunities within existing accounts and work proactively to expand service offerings and revenue. Training and Leadership: Lead and mentor the KAM team, fostering a culture of continuous improvement and professional development. Qualifications: Bachelor’s degree in business, Logistics, Supply Chain Management, or related field. Proven experience in key account management, sales, or logistics, with a preferred background in warehouse operations. Strong analytical skills, with the ability to interpret data and make strategic decisions. Excellent communication and interpersonal skills.

Key Account Management · New Delhi

Job highlights

Skillset required

Job Description

Job Description for Key Account Management

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