Senior Business Analyst · Mumbai

Responsibilities

Requirement shaping with clients:

• You will be required to elucidate and document detailed client requirements, technical specifications and solutions to translate the client’s functional needs and map them onto Zeta’s product landscape.

• You will also assist in conducting in-depth solutioning workshops with the clients to understand their systems, applications, data models, and processes.

Handling Project Implementation:

• You will be expected to assist in coordinating with various product and program managers across the Tachyon product platform to arrive at needed solutions and feasible, optimal approaches for all business requirements.

• You will also work with product teams to ensure the comprehensiveness and correctness of the delivered solution.

Technical Problem Solving:

• You will be expected to work closely with our clients and assist them in adopting the Tachyon platform and solutions in an effective manner.

• Assist with integrations using APIs, Events, batch files, and data extracts.

• Help debug client issues

Skills:

• Individual contributor with a bias for action and a rigorous attention to detail

• An entrepreneurial and first principles thinker, along with excellent problem-solving and analytical skills

• Ability to understand technical concepts on SaaS offering via cloud (AWS), APIs, pub-sub architecture, etc.

• Excellent written and verbal communication skills.

• Self-motivated with a drive to learn and adapt to new and ever-changing project demands

Experience and Qualifications:

• Has completed, a Bachelor’s Degree/ Diploma in one of the following: Computer Science, Business/ Data Analytics, Business Administration or a similar field

• Has 5-8 years of experience working in a technical function

• A track record of excellence through their academic tenure with a balance of academic, projects/ internships experience, and extra-curricular activities is a huge plus

• Excellent problem-solving and analytical skills with an ability to articulate complex problems with clarity and the right level of detail

• Stakeholder management skills with experience dealing with multiple teams and delivering complex projects are preferred