Sr IT Architect · Bengaluru

Key Responsibilities

Architecture & Design

• Define and own end-to-end technical architecture for ERP backend services supporting aftermarket service operations

• Design scalable, high-performance solutions across S/4HANA, SAP ECC, SAP CRM, and integrated systems

• Ensure alignment with enterprise architecture standards, security, and data governance

SAP Expertise

• Lead technical design within S/4HANA, SAP ECC Customer Service module and SAP CRM environments, including integrations and custom developments

• Provide architectural guidance for order management, service management, installed base, and customer support processes

• Partner with functional teams to translate business requirements into robust technical solutions

S/4HANA Transformation

• Serve as a core member of the S/4HANA program team for AMS IT

• Contribute to the solutioning, architecture, and migration strategies from SAP ECC to S/4

• Ensure data integrity, and minimal business disruption during transformation

Technical Leadership

• Provide hands-on guidance to development teams on best practices, design patterns, and code quality

Stakeholder Collaboration

• Partner with business leaders, product owners, and IT teams to align technology with business outcomes and contribute to enhancements of Global Design Model

• Communicate complex technical concepts to non-technical stakeholders

• Influence decision-making across programs and portfolios

Required Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field

• Deep expertise in SAP ECC, knowledge of SAP CRM, including technical architecture and integrations

• Proven experience in large-scale SAP transformations, including S/4HANA programs

• Strong understanding of backend service architecture

Preferred Qualifications

• Experience in aftermarket services, service lifecycle management, or similar domains

• Familiarity with SAP S/4HANA Service / CRM capabilities